HACKED? create a new gmail, submit a ticket using that new gmail address, include the old email address and a copy of the reference# of the original funding in the body ticket
Member ID
Contact email address (email associated with your account)
Funding issue: provide the reference, transaction or batch number from the payment processor, copy and paste the receipt in your response.
Withdrawals: provide the payment processor name and ID, invoice number of the missing withdrawal, amount and date paid.
Please save
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[email protected] to your email contacts. If you don't find our emails in your inbox, please be sure to check your spam folder.
Please respond to the original ticket. Submitting more than one ticket for the same issue will cause your ticket to be moved to the end of the line. Please only submit one ticket per issue.
For faster assistance, please provide detailed information to resolve your issue.
Thank you!
Support Staff
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