Suggest Giúp đỡ về email Please Respond within 7 Days Regarding Case

[boystyle04]

Mình là newbie mới chơi PTC, vừa được trang SquadBux.com trả 0,05$ thì bị Paypal gửi email thế này. Mình đã refund lại tiền và chờ đợi, làm như thế có đúng k hả các bro? Xin mọi người giúp mình k lại bị mít miếc

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Your Action is Requested
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Dear ...,

You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:

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Transaction Details
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Buyer's name: SquadBux.com
Buyer's email: [email protected]
Transaction ID: 6YG40391H2817720T

Transaction date: Aug 28, 2013
Transaction amount: $0.05 USD
Your transaction ID: 8MS4696524220003V
Case number: PP-002-560-993-265

We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.

You can fax your documents to us at: +1-402-537-5760

Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.

Here’s how to upload your documents:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4. Click “Upload Files.”
5. Click “Browse” to find the file you want to send, and then click
“Open.”
6. Enter a title for the file.
7. Select the type of evidence, and then click “Attach This File.”
8. Attach any other files, and then click “Send Files to PayPal.”

Please provide this information within 7 days.

This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.

Yours sincerely,
PayPal

 

[luxubushops]

nếu bạn đã refund thì vào Resolution Center, click vào Response cái giao dịch đang bị hold, trang tiếp theo nó có 3-4 tùy chọn gì đấy, bạn chọn là "I have already refunded..." (đại loại vậy mình ko nhớ rõ). Sau đó thì kệ nó thôi.

 

[boystyle04]

nếu bạn đã refund thì vào Resolution Center, click vào Response cái giao dịch đang bị hold, trang tiếp theo nó có 3-4 tùy chọn gì đấy, bạn chọn là "I have already refunded..." (đại loại vậy mình ko nhớ rõ). Sau đó thì kệ nó thôi.

tks bạn để mình làm thử xem sao

 

[boystyle04]

Mình đã refund được tiền, có vẻ như vấn đề đã giải được giải quyết. Tks