Help Help Paypal Hold tiền đòi bằng chứng giao hàng

forexshare

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Mình có giao dịch nhận tiền theo dạng mua bán hàng, giờ PP hold đòi bằng chứng, hóa đơn đã chuyển hàng vào địa chỉ bên mua nhưng mình ko có gì, bác nào fake được bill hoặc có cách gỡ giúp với.

Đây là mail PP gửi

Please Respond within 7 Days Regarding Case # PP-002-xxx-xxx-xxx

Dear Hung Vu,

You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:

------------------------------

-----
Transaction Details
-----------------------------------


Buyer's name: an nguyen
Buyer's email: [email protected]
Transaction ID: 2XM47256ET21xxxxx

Transaction date: Dec 18, 2013
Transaction amount: $33.00 USD
Your transaction ID: 3LS38355xxxxxxxxx
Case number: PP-xxx-xxx-xxx-xxx

We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.

You can fax your documents to us at: +1-402-537-5760

Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.

Here’s how to upload your documents:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4. Click “Upload Files.”
5. Click “Browse” to find the file you want to send, and then click
“Open.”
6. Enter a title for the file.
7. Select the type of evidence, and then click “Attach This File.”
8. Attach any other files, and then click “Send Files to PayPal.”

Please provide this information within 7 days.

This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.

Yours sincerely,
PayPal
 
Last edited:

nambembis

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Cái này là nghi vấn tiền bẩn (tiền chủ TK chưa cho phép)

Làm bằng chứng fake làm kô khó nhưng không có giá trị gì cả vì PP nó check Tracking online với hàng hoá; nếu bác có thể chứng minh bác 1 đã ship và 2 có tracking online thì có thể thắng case còn không thì Refund cho nhanh.

Ngoài ra bác có thể đưa log chat/email với thằng mua để PP xem xét thêm
 

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