Tình hình là 4 ngày trước có mua 100 pp của 1 bạn. Buổi tối có mail pp gửi tới nội dung như sau:
Dear Tam Le,
You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:
-----------------------------------
Transaction Details
-----------------------------------
Sender’s name: THUONG HIEN NGUYEN
Sender’s email: [email protected]
Transaction ID: 8TV89986W3813825G
Transaction date: Oct 18, 2012
Transaction amount: $100.00 USD
Your transaction ID: 15002184LM1766256
Case number: PP-002-036-396-688
We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.
In order to continue our investigation, we need some additional information
from you.
Here’s how to provide us the information we need:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.
You can fax your documents to us at: +1-402-537-5760
Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.
Here’s how to upload your documents:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4. Click “Upload Files.”
5. Click “Browse” to find the file you want to send, and then click
“Open.”
6. Enter a title for the file.
7. Select the type of evidence, and then click “Attach This File.”
8. Attach any other files, and then click “Send Files to PayPal.”
Please provide this information within 7 days.
This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.
Yours sincerely,
PayPal
Và đây là hình ảnh khi vào xử lý việc tranh chấp này,nhưng không biết xử lý thế nào.
http://nr7.upanh.com/b3.s34.d4/3d7666c6243a64694085da174616e9c4_50246437.papal.jpg
Các pro nào gặp tình huống như thế này rồi vào tv giup mình vs.
Thanks
Dear Tam Le,
You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:
-----------------------------------
Transaction Details
-----------------------------------
Sender’s name: THUONG HIEN NGUYEN
Sender’s email: [email protected]
Transaction ID: 8TV89986W3813825G
Transaction date: Oct 18, 2012
Transaction amount: $100.00 USD
Your transaction ID: 15002184LM1766256
Case number: PP-002-036-396-688
We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.
In order to continue our investigation, we need some additional information
from you.
Here’s how to provide us the information we need:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.
You can fax your documents to us at: +1-402-537-5760
Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.
Here’s how to upload your documents:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4. Click “Upload Files.”
5. Click “Browse” to find the file you want to send, and then click
“Open.”
6. Enter a title for the file.
7. Select the type of evidence, and then click “Attach This File.”
8. Attach any other files, and then click “Send Files to PayPal.”
Please provide this information within 7 days.
This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.
Yours sincerely,
PayPal
Và đây là hình ảnh khi vào xử lý việc tranh chấp này,nhưng không biết xử lý thế nào.
http://nr7.upanh.com/b3.s34.d4/3d7666c6243a64694085da174616e9c4_50246437.papal.jpg
Các pro nào gặp tình huống như thế này rồi vào tv giup mình vs.
Thanks
o_co_cha 
